Petro Plumbing Service Inc.
Review Summary
- Positive: Excellent service, friendly, professional, knowledgeable technicians (Justen and Brady mentioned), prompt, efficient work, good communication (owner Brian Petro and office staff Debbie), reliable, and competitive rates. Praised for handling emergency situations and showing compassion.
- Negative: One negative review cites poor workmanship, multiple repair visits, and damage during a water main repair for an HOA.
- Overall: Generally highly recommended, with a long history of satisfied customers.
Reviews
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(61 reviews)
Lori Smith
Hello everyone What a wonderful experience I had with Petro Plumbing. I called to make an appointment and the owner Brian Petro called me personally to get more details and to be sure what I needed wasn't an emergency. Once my concerns were addressed I was promptly put on the schedule for the following morning. Two younh men arrived Brady and Justen. Brady actually called me when he was almost at my home to confirm he was 5-7 minutes away. Which I was impressed with. These two men worked quickly and efficiently. They replaced my shut off valve as well as my spicket. Upon completing the job, they sent me pictures because I was at work. Again I was impressed. The icing on the cake for me was when again the owner Brian Petro called me and shared his concern with accurate readings from my water company because my meter at the street was covered in inches of dirt. As a 60 year old woman, I felt very reassured by the work that was done and the communication I had with the workers and the owner. Great company. Thank you
Connie Duncan
I own Beach Shack Bar in Cocoa Beach. Brian and his guys haves saved us from back ups several times ASAP!! Whether it’s Friday night or the weekend or before holidays like Surfing Santa’s Christmas Eve!!!!! They always take care of us!!! They are professional and so nice!! I highly recommend calling them for any plumbing assistance!! Debbie in the office is also very sweet and helpful! I’ve known Brian and his family over 40 years so that’s his entire family!!! They are the BEST
barbara Birkefeld
Absolutely excellent, friendly and professional. Justen and Brady was my technician's. Both of them were very knowledgeable. Highly recommend Perto Plumbing.
Tara McDuffie
Petro plumbing is a great and reliable company. They are all hands on deck. Very professional. Their entire team is a pleasure to work with and always there to help. Not only are they professional but they also get the job done and do it well and very knowledgeable. Thank you for all you do for us! We appreciate you. Brian and Debbie, Thank you again for all you do! 😊
michael whitaker
These guys absolutely destroyed a water main repair. Unfortunately hired by an HOA we were forced to undergo multiple repair visits and horrible workmanship. Every time they were called back out they damaged something else. Sludge from a water main repair seeping to a neighbor's house, they made the homeowner pay. Damaged sprinkler lines during the water main repair and horrible concrete pouring after it was done. I've seen better workmanship from a toddler with Legos. I left 1 star because 0 was not an option.
Stephen Robling
We have used Petro Plumbing for 30 years. Brian and his crew are punctual , economical, and always do a fantastic job. Mary Robling
Jeff Baker
I have used Petro's for years always satisfied, they are always professional, and rates are very competitive, Brian runs a tight ship. Highly recommend!!
MV M
This company Has Compassion ! These guys were amazing towards my Loss Of my daughter recently , they showed compassion When I panicked with a 4000 thousand dollar water Bill a leak somewhere in my house Real Real Genuine 💕